Frustrated with Learning Training School Angers's lack of response

I am writing regarding order #ORD-5036-BKI-4741 placed with Learning Training School Angers on March 6, 2015. I paid $188.61 for gadget, but when it arrived, I discovered discovered hidden fees. I've made numerous attempts to contact customer service, but Beaulah A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-5036-BKI-4741 placed with Learning Training School Angers on March 6, 2015. I paid $188.61 for gadget, but when it arrived, I discovered discovered hidden fees. I've made numerous attempts to contact customer service, but Beaulah A. and other representatives have not been helpful in resolving this matter.