Poor customer service experience with WisdomScholars

I am writing regarding order #ORD-8004-FWI-5493 placed with WisdomScholars on June 29, 1972. I paid $308.54 for solution, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Cathryn H. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-8004-FWI-5493 placed with WisdomScholars on June 29, 1972. I paid $308.54 for solution, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Cathryn H. and other representatives have not been helpful in resolving this matter.