ExcelInstitute failed to honor their commitment
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Verified
Under Review
Jul 17, 2024
Complaint Details
I'm writing to complain about the technical assistance I received from ExcelInstitute. After paying $754.86 for software, I found that it discovered hidden fees. I've tried resolving this with your customer service team multiple times, including speaking with Aric S., but have not received a satisfactory resolution.
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Jul 17, 2024 20:17
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 17, 2024
Daniella Effertz
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Ai verifiedComplaint verified
May 26, 2025
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Status Update
Status updateStatus changed to "Under Review"
May 26, 2025
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