Warranty claim denied by Abode Solutions Le Havre

I'm writing to complain about the setup assistance I received from Abode Solutions Le Havre. After paying $171.29 for subscription, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Neil W., but have not received a satisfactory resolution.

I'm writing to complain about the setup assistance I received from Abode Solutions Le Havre. After paying $171.29 for subscription, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Neil W., but have not received a satisfactory resolution.