Quality issues with The Mega Goods León product

I'm writing to complain about the technical assistance I received from The Mega Goods León. After paying $794.3 for platform, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Ubaldo W., but have not received a satisfactory resolution.

I'm writing to complain about the technical assistance I received from The Mega Goods León. After paying $794.3 for platform, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Ubaldo W., but have not received a satisfactory resolution.