Poor customer service experience with The Direct Supply Enterprises
Online Shopping
Verified
Verified
Dec 04, 2024
Complaint Details
I purchased a plan from The Direct Supply Enterprises on January 29, 2024. Shortly after using it, I experienced experienced long delays. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Caleb C. who promised to escalate my case, but I've heard nothing since.
717 views
|
0 comments
|
Dec 04, 2024 07:19
Complaint Status
Verified
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Dec 04, 2024
Lempi Koss
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Verified"
May 26, 2025
System