Unresolved issue with Luxury Habitat Alliance Enterprises product

I purchased a solution from Luxury Habitat Alliance Enterprises on March 4, 1978. Shortly after using it, I experienced had my warranty claim denied unfairly. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Carlo J. who promised to escalate my case, but I've heard nothing since.

I purchased a solution from Luxury Habitat Alliance Enterprises on March 4, 1978. Shortly after using it, I experienced had my warranty claim denied unfairly. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Carlo J. who promised to escalate my case, but I've heard nothing since.