False promises made by The True Spot representative

I purchased a item from The True Spot on July 9, 1974. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Roxanne P. who promised to escalate my case, but I've heard nothing since.

I purchased a item from The True Spot on July 9, 1974. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Roxanne P. who promised to escalate my case, but I've heard nothing since.