Quality issues with The Integrated Therapy Center product

I am writing regarding order #ORD-3789-DVV-7784 placed with The Integrated Therapy Center on February 13, 2021. I paid $873.40 for account, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Candida D. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-3789-DVV-7784 placed with The Integrated Therapy Center on February 13, 2021. I paid $873.40 for account, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Candida D. and other representatives have not been helpful in resolving this matter.