Warranty claim denied by The Healthy Appetite International

I am writing regarding order #ORD-3666-VYC-9485 placed with The Healthy Appetite International on March 17, 2025. I paid $501.33 for appliance, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Russell X. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-3666-VYC-9485 placed with The Healthy Appetite International on March 17, 2025. I paid $501.33 for appliance, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Russell X. and other representatives have not been helpful in resolving this matter.