Billing discrepancy with FamilyRemedy medical center

I want to report a serious concern with FamilyRemedy's package that I purchased on March 18, 1996 from your Lake Jaymefort, Delaware store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Alexzander V., but my issue remains unresolved.

I want to report a serious concern with FamilyRemedy's package that I purchased on March 18, 1996 from your Lake Jaymefort, Delaware store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Alexzander V., but my issue remains unresolved.