Hidden fees discovered from Counsel Group of Reliable

I am writing regarding order #ORD-4634-PLY-9603 placed with Counsel Group of Reliable on June 17, 1978. I paid $658.65 for service, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Patsy B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-4634-PLY-9603 placed with Counsel Group of Reliable on June 17, 1978. I paid $658.65 for service, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Patsy B. and other representatives have not been helpful in resolving this matter.