Advisory & Consultants provided defective product

I want to report a serious concern with Advisory & Consultants's package that I purchased on January 1, 1983 from your Wardbury, Massachusetts store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Bradley C., but my issue remains unresolved.

I want to report a serious concern with Advisory & Consultants's package that I purchased on January 1, 1983 from your Wardbury, Massachusetts store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Bradley C., but my issue remains unresolved.