Overcharged by Med Physicians Center for service

I want to report a serious concern with Med Physicians Center's device that I purchased on December 25, 1975 from your Giovanniville, New Hampshire store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Alice C., but my issue remains unresolved.

I want to report a serious concern with Med Physicians Center's device that I purchased on December 25, 1975 from your Giovanniville, New Hampshire store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Alice C., but my issue remains unresolved.