Poor customer service experience with Signature Living Associates Kuching Ltd.

I am writing regarding order #ORD-7536-JPT-2210 placed with Signature Living Associates Kuching Ltd. on November 30, 1971. I paid $489.41 for package, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Georgette G. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-7536-JPT-2210 placed with Signature Living Associates Kuching Ltd. on November 30, 1971. I paid $489.41 for package, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Georgette G. and other representatives have not been helpful in resolving this matter.