Poor customer service experience with Signature Living Associates Kuching Ltd.

I want to report a serious concern with Signature Living Associates Kuching Ltd.'s item that I purchased on July 21, 1993 from your Lehnerport, Mississippi store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Cristian U., but my issue remains unresolved.

I want to report a serious concern with Signature Living Associates Kuching Ltd.'s item that I purchased on July 21, 1993 from your Lehnerport, Mississippi store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Cristian U., but my issue remains unresolved.