Quality issues with The Med Remedy Alliance product

I am writing regarding order #ORD-1726-QWS-6103 placed with The Med Remedy Alliance on October 28, 2009. I paid $507.41 for solution, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Alexandria R. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1726-QWS-6103 placed with The Med Remedy Alliance on October 28, 2009. I paid $507.41 for solution, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Alexandria R. and other representatives have not been helpful in resolving this matter.