Unsatisfactory resolution from The Med Remedy Alliance

I want to report a serious concern with The Med Remedy Alliance's service that I purchased on January 18, 1973 from your Kingchester, District of Columbia store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Luigi M., but my issue remains unresolved.

I want to report a serious concern with The Med Remedy Alliance's service that I purchased on January 18, 1973 from your Kingchester, District of Columbia store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Luigi M., but my issue remains unresolved.