Poor customer service experience with Luxury Habitat Advisors Oshawa

I am writing regarding order #ORD-4766-GGR-1209 placed with Luxury Habitat Advisors Oshawa on January 3, 2011. I paid $146.8 for subscription, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Antonetta T. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-4766-GGR-1209 placed with Luxury Habitat Advisors Oshawa on January 3, 2011. I paid $146.8 for subscription, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Antonetta T. and other representatives have not been helpful in resolving this matter.