The Select Spot failed to honor their commitment

I purchased a unit from The Select Spot on October 31, 2014. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Waylon D. who promised to escalate my case, but I've heard nothing since.

I purchased a unit from The Select Spot on October 31, 2014. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Waylon D. who promised to escalate my case, but I've heard nothing since.