Warranty claim denied by CloudNet

I want to report a serious concern with CloudNet's solution that I purchased on September 19, 2000 from your Luraton, Tennessee store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Kiana M., but my issue remains unresolved.

I want to report a serious concern with CloudNet's solution that I purchased on September 19, 2000 from your Luraton, Tennessee store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Kiana M., but my issue remains unresolved.