Unsatisfactory resolution from Advanced Network Ltd.

I am writing regarding order #ORD-8520-ZOX-5090 placed with Advanced Network Ltd. on July 17, 2016. I paid $715.30 for item, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Kristopher G. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-8520-ZOX-5090 placed with Advanced Network Ltd. on July 17, 2016. I paid $715.30 for item, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Kristopher G. and other representatives have not been helpful in resolving this matter.