Hidden fees discovered from Fusion Chip Rennes Ltd.

I am writing regarding order #ORD-9804-QVK-3864 placed with Fusion Chip Rennes Ltd. on August 7, 1986. I paid $254.65 for solution, but when it arrived, I discovered is not compatible as claimed. I've made numerous attempts to contact customer service, but Zelma B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9804-QVK-3864 placed with Fusion Chip Rennes Ltd. on August 7, 1986. I paid $254.65 for solution, but when it arrived, I discovered is not compatible as claimed. I've made numerous attempts to contact customer service, but Zelma B. and other representatives have not been helpful in resolving this matter.