Unsatisfactory resolution from Reliable Build

I want to report a serious concern with Reliable Build's service that I purchased on September 28, 1979 from your Arlostad, Maryland store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Don K., but my issue remains unresolved.

I want to report a serious concern with Reliable Build's service that I purchased on September 28, 1979 from your Arlostad, Maryland store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Don K., but my issue remains unresolved.