Unsatisfactory resolution from Secure-Sys

I'm writing to complain about the maintenance program I received from Secure-Sys. After paying $272.33 for account, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Kane F., but have not received a satisfactory resolution.

I'm writing to complain about the maintenance program I received from Secure-Sys. After paying $272.33 for account, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Kane F., but have not received a satisfactory resolution.