Frustrated with Remedy Institute's lack of response

I'm writing to complain about the technical assistance I received from Remedy Institute. After paying $886.34 for service, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Alda Y., but have not received a satisfactory resolution.

I'm writing to complain about the technical assistance I received from Remedy Institute. After paying $886.34 for service, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Alda Y., but have not received a satisfactory resolution.