Delayed delivery from Tastes Essentials Sacramento

I am writing regarding order #ORD-6812-QJS-1655 placed with Tastes Essentials Sacramento on July 10, 1999. I paid $316.98 for equipment, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Verla A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6812-QJS-1655 placed with Tastes Essentials Sacramento on July 10, 1999. I paid $316.98 for equipment, but when it arrived, I discovered faced system outages. I've made numerous attempts to contact customer service, but Verla A. and other representatives have not been helpful in resolving this matter.