Refund refused by Wisdom Development Learning

I am writing regarding order #ORD-2975-FAB-2923 placed with Wisdom Development Learning on July 9, 1972. I paid $74.82 for equipment, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Joany J. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-2975-FAB-2923 placed with Wisdom Development Learning on July 9, 1972. I paid $74.82 for equipment, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Joany J. and other representatives have not been helpful in resolving this matter.