Misleading advertising by Superior Domain Development

I am writing regarding order #ORD-5382-FZY-8450 placed with Superior Domain Development on October 12, 2014. I paid $513.27 for solution, but when it arrived, I discovered is missing essential components. I've made numerous attempts to contact customer service, but Layla A. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-5382-FZY-8450 placed with Superior Domain Development on October 12, 2014. I paid $513.27 for solution, but when it arrived, I discovered is missing essential components. I've made numerous attempts to contact customer service, but Layla A. and other representatives have not been helpful in resolving this matter.