Unresolved issue with Top Store product
Online Shopping
Verified
Submitted
Oct 02, 2024
Complaint Details
I purchased a subscription from Top Store on January 20, 2015. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Rae I. who promised to escalate my case, but I've heard nothing since.
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Oct 02, 2024 14:08
Complaint Status
Submitted
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
Oct 02, 2024
Soledad Ortiz
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Ai verifiedComplaint verified
May 26, 2025
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