Unsatisfactory resolution from Quality Trade Collective

I purchased a membership from Quality Trade Collective on April 17, 1992. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Nayeli M. who promised to escalate my case, but I've heard nothing since.

I purchased a membership from Quality Trade Collective on April 17, 1992. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Nayeli M. who promised to escalate my case, but I've heard nothing since.