Unsatisfactory resolution from Law Services Kuala Lumpur

I'm writing to complain about the repair service I received from Law Services Kuala Lumpur. After paying $519.59 for tool, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Marilie H., but have not received a satisfactory resolution.

I'm writing to complain about the repair service I received from Law Services Kuala Lumpur. After paying $519.59 for tool, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Marilie H., but have not received a satisfactory resolution.