False promises made by Development & Consultants St. John's representative

I want to report a serious concern with Development & Consultants St. John's's unit that I purchased on March 20, 2009 from your Port Sigridborough, New Jersey store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Shea R., but my issue remains unresolved.

I want to report a serious concern with Development & Consultants St. John's's unit that I purchased on March 20, 2009 from your Port Sigridborough, New Jersey store. The product has experienced long delays despite being advertised as high quality. I've contacted customer service three times and spoken to Shea R., but my issue remains unresolved.