Overcharged by Tastes Creations for service

I'm writing to complain about the return process I received from Tastes Creations. After paying $863.60 for tool, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Chadd Y., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from Tastes Creations. After paying $863.60 for tool, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Chadd Y., but have not received a satisfactory resolution.