Advisory, Advisory & Associates refused to address issue

I want to report a serious concern with Advisory, Advisory & Associates's unit that I purchased on June 24, 1987 from your Blaisefort, South Carolina store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Arturo H., but my issue remains unresolved.

I want to report a serious concern with Advisory, Advisory & Associates's unit that I purchased on June 24, 1987 from your Blaisefort, South Carolina store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Arturo H., but my issue remains unresolved.