Precise Defense Chambers Holdings failed to honor their commitment

I am writing regarding order #ORD-7338-YLO-3848 placed with Precise Defense Chambers Holdings on May 12, 1982. I paid $822.51 for solution, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Joanie Z. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-7338-YLO-3848 placed with Precise Defense Chambers Holdings on May 12, 1982. I paid $822.51 for solution, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Joanie Z. and other representatives have not been helpful in resolving this matter.