Refund refused by FusionLink Systems

I am writing regarding order #ORD-3190-KFR-1812 placed with FusionLink Systems on July 21, 1973. I paid $109.26 for product, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Dan Q. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-3190-KFR-1812 placed with FusionLink Systems on July 21, 1973. I paid $109.26 for product, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Dan Q. and other representatives have not been helpful in resolving this matter.