Frustrated with The Authentic Dining's lack of response

I purchased a product from The Authentic Dining on February 25, 1984. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Damien M. who promised to escalate my case, but I've heard nothing since.

I purchased a product from The Authentic Dining on February 25, 1984. Shortly after using it, I experienced stopped working after two weeks. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Damien M. who promised to escalate my case, but I've heard nothing since.