Supply & Center Toulouse failed to honor their commitment

I want to report a serious concern with Supply & Center Toulouse's item that I purchased on December 3, 1999 from your South Andres, California store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Fernando A., but my issue remains unresolved.

I want to report a serious concern with Supply & Center Toulouse's item that I purchased on December 3, 1999 from your South Andres, California store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Fernando A., but my issue remains unresolved.