Poor customer service experience with Defense Advisors

I purchased a plan from Defense Advisors on May 6, 1973. Shortly after using it, I experienced had repeated billing errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Magdalen D. who promised to escalate my case, but I've heard nothing since.

I purchased a plan from Defense Advisors on May 6, 1973. Shortly after using it, I experienced had repeated billing errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Magdalen D. who promised to escalate my case, but I've heard nothing since.