Warranty claim denied by Choice Land Inc.

I want to report a serious concern with Choice Land Inc.'s service that I purchased on March 25, 1989 from your Lake Nikoside, Kansas store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Bernie H., but my issue remains unresolved.

I want to report a serious concern with Choice Land Inc.'s service that I purchased on March 25, 1989 from your Lake Nikoside, Kansas store. The product has has poor quality despite being advertised as high quality. I've contacted customer service three times and spoken to Bernie H., but my issue remains unresolved.