Refund refused by Virtual-Soft Group
Electronics & Appliances
Verified
Contacted Company
Sep 25, 2024
Complaint Details
I have been a loyal customer of Virtual-Soft Group for several years. However, my recent experience has been extremely disappointing. I ordered platform (order #ORD-1646-SNP-9472) on May 24, 1978, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
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Sep 25, 2024 14:42
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Sep 25, 2024
Genoveva Larson
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Ai verifiedComplaint verified
May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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