Security vulnerability in Net Networks Enterprises product

I want to report a serious concern with Net Networks Enterprises's unit that I purchased on March 24, 1981 from your Port Selmer, Delaware store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Harrison X., but my issue remains unresolved.

I want to report a serious concern with Net Networks Enterprises's unit that I purchased on March 24, 1981 from your Port Selmer, Delaware store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Harrison X., but my issue remains unresolved.