Delayed delivery from Hyper Chip

I want to report a serious concern with Hyper Chip's device that I purchased on October 9, 2020 from your Morissetteport, Wyoming store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Bernadette E., but my issue remains unresolved.

I want to report a serious concern with Hyper Chip's device that I purchased on October 9, 2020 from your Morissetteport, Wyoming store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Bernadette E., but my issue remains unresolved.