Security vulnerability in SysUltra product

I'm writing to complain about the consultation I received from SysUltra. After paying $37.17 for appliance, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Richie F., but have not received a satisfactory resolution.

I'm writing to complain about the consultation I received from SysUltra. After paying $37.17 for appliance, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Richie F., but have not received a satisfactory resolution.