Hidden fees discovered from Deal & Avenue Khon Kaen

I am writing regarding order #ORD-3053-KEM-9231 placed with Deal & Avenue Khon Kaen on October 20, 1986. I paid $33.94 for equipment, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Gonzalo U. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-3053-KEM-9231 placed with Deal & Avenue Khon Kaen on October 20, 1986. I paid $33.94 for equipment, but when it arrived, I discovered has poor quality. I've made numerous attempts to contact customer service, but Gonzalo U. and other representatives have not been helpful in resolving this matter.