Life Group provided defective product

I am writing regarding order #ORD-9617-SCF-3666 placed with Life Group on April 23, 2020. I paid $668.68 for solution, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Savannah Q. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9617-SCF-3666 placed with Life Group on April 23, 2020. I paid $668.68 for solution, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Savannah Q. and other representatives have not been helpful in resolving this matter.