LogicUltra refused to address issue

I purchased a device from LogicUltra on June 17, 2009. Shortly after using it, I experienced discovered hidden fees. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jaime G. who promised to escalate my case, but I've heard nothing since.

I purchased a device from LogicUltra on June 17, 2009. Shortly after using it, I experienced discovered hidden fees. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jaime G. who promised to escalate my case, but I've heard nothing since.