Superior Properties Alliance provided defective product

I'm writing to complain about the return process I received from Superior Properties Alliance. After paying $440.61 for system, I found that it experienced frequent disconnections. I've tried resolving this with your customer service team multiple times, including speaking with Freda V., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from Superior Properties Alliance. After paying $440.61 for system, I found that it experienced frequent disconnections. I've tried resolving this with your customer service team multiple times, including speaking with Freda V., but have not received a satisfactory resolution.