False promises made by Robo Pulse representative

I purchased a equipment from Robo Pulse on October 22, 1999. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Cyril G. who promised to escalate my case, but I've heard nothing since.

I purchased a equipment from Robo Pulse on October 22, 1999. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Cyril G. who promised to escalate my case, but I've heard nothing since.